I asked how I can fix something I cannot use here in North America. I wasted most of 0 and caused significant harm to 2 holidays.I will never use a Garmin again, they used to make a decent GPS but they are a broken product these days both in function and customer support.BTW I'm not complaining about tech support, they were helpful but they are dealing with a deeply flawed product and support rules that are little short of contempt for the customer.
The download site is not user friendly and I had to backtrack a number of times to get to checkout.
The address info would not let me plug in my Province without re-setting the entire form and I was then advised that Chrome would not support the download.
Shortly thereafter, I found that I apparently could not obtain the Canada maps in Canada.
I generally find Garmin product instructions to be obtuse and difficult and I will now shop for another brand.
I bought this unit to replace an older Tom Tom unit that I had. However, we are just planning a trip back to the midwest, so I tried updating the maps.
The unit just shuts itself off in the middle of the update.Looking on the internet, I found this is a common problem with no real workaround.Updating maps on a Garmin is a mess, they only support an obsolete browser (I. I got by that after wasting half an hour with tech support, but the updated map I downloaded (for North America) broke the unit. Their tech support does not work weekends and I was not going half way across a strange (to me) country without GPS.That partly ruined a holiday with the routing messing up constantly and it constantly having to be rebooted (wonderful when driving through strange cities and it has taken you on absurd routes through the 'worst sections' of town). I was fed up and got a phone application that works.Finally after multiple reinstalls and time with tech support it started working again. They told me there is no possibility of a refund, they said simply they would help me fix it. Nothing worked after that install, it could not even find satellites in an open field let alone route me anywhere.